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45/9 Percy St, Auburn
NSW 2144, Australia

INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

If we have your case in stock, we will ship it the day of, or the next day granted it is a business day. However, if we need to manufacture your case as a result of stock shortages or if it is a quote there will be a lead time.

 As of January 2023, due to an increase in orders the manufacturing queue has a backlog. As a result the expected lead time is upwards of 5 weeks. However, the usual lead time is approximately 4 weeks.

If you have any concerns or queries about any of the cases on sale, about a case you have received or a unique case that you want to be designed, reach out to us using our contacts at the bottom that can be found on any page of our website or the dedicated “Contact Us” page. 

Restocking of common cases can be expected or to have existing inventory. However, cases that are tailor-made, thus quoted from us, are made to order. Raw materials are restocked regularly.

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